Times shown are from the day after your order is placed.
Delivery is usually by 2nd class mail (UK) or International Standard (Worldwide).Click & Collect (FREE) is available for customers to collect their orders the next working day from Mansefield House, Keith, AB55 5AW.
|UK||£3.95||4 - 5||7 - 8|
|EUROPE||£7.95||5 - 7||8 -10|
|USA & CANADA||£8.95||7 - 9||10 -12|
|AUSTRALIA & NEW ZEALAND||£9.95||7 - 9||10 -12|
If you’re ordering several products, our website will calculate the postage based on weight.
Our mail bags are usually letterbox friendly so there's no need for you to be at home to accept delivery. (See info below ***)
During Christmas and busy periods, deliveries may be delayed due to the volume of parcels being processed by Royal Mail.
Please make sure all delivery addresses are correct and let colleagues know if you are expecting a delivery at work.
If you just can’t wait for your order for that special occasion, there is an option at checkout to opt for first class delivery in the UK, priced at £4.95.
YOU MAY ALSO NEED TO KNOW
Large Parcels (UK) ***
If your parcel is too large for your letterbox, the postie will try to deliver to a neighbour and will leave a card with delivery details.
If this isn’t possible, there will be a phone number on a card for you to re-arrange delivery or you can collect from the local delivery office.
Our delivery times are provided by Royal Mail but timescales will depend on the destination country's postal service.
Please contact your local customs office for further information.
Late Delivery/Missing Parcels
Occasionally a parcel can be late due to reasons that are out of our control and we cannot be held liable in these circumstances.
We will then either replace the missing items, or refund the amount paid, including postage.
Please notify us of missing items within a month of the date of purchase.
Everyone loves free P & P and we do offer it occasionally as part of a promotion.
We looked at offering it permanently but the costs would have to be absorbed in the cost of each product.
In the end, we decided to be transparent and let you know exactly what you’re paying for postage.