International Orders and Delivery
International Delivery Areas
Dogrobes currently deliver to the following areas:
(28 EU member countries, plus Iceland, Liechtenstein, Switzerland and Norway)
Please place your order and the website will automatically calculate postage.
If we are not currently sending to your country, please contact us and we will do our best to help.
Delivery Prices & Schedule
Delivery times shown are from the day after your order is placed.
Delivery is by International Standard.
|EUROPE||£7.95||3 - 5||6 - 8|
|USA & CANADA||£8.95||5 - 7||8 - 10|
|AUSTRALIA & NEW ZEALAND||£9.95||5 - 7||8 - 10|
If you’re ordering several products, our website will calculate the postage based on weight.
During Christmas and busy periods, deliveries may be delayed due to the volume of parcels being processed by Royal Mail & international service providers.
Please make sure all delivery addresses are correct and let colleagues know if you are expecting a delivery at work.
Our delivery times are provided by Royal Mail but timescales will depend on the destination country's postal service.
As an International customer, you will no longer be charged VAT on your order or on postage. However, please be aware that you may still have to pay import duties or taxes and a handling fee in your own country before you can claim your parcel.
Import charges will depend on your own country and the value of the parcel. If you'd like to know more before ordering, you'll need to contact your local customs office to find out what these charges might be.
Remember that you're being charged in GBP - British Pounds, and your bank may charge you a fee when they convert to your own currency.
Everyone loves free P & P and we do offer it occasionally as part of a promotion.
If you spend £75 on our website, we'll automatically apply free delivery at the checkout.
We looked at offering it permanently but the costs would have to be absorbed in the cost of each product.
In the end, we decided to be transparent and let you know exactly what you’re paying for postage.