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snood was changed without fuss and the new item dispatched by return. Excellent service and my dog loves the new dogrobe. no more splashing everywhere after a bath.
Exceptional customer service and a wonderful product. I purchased the snood instead of the dog robe because my dogs can be finicky about wearing things. However, they really like the snoods. They do shake it off of their head but since they are of a rather short stature (corgis and dachshunds) the snood doesn't drag or cause them to trip which means they will actually keep it on. I think they like not having anything around their stubby legs. I'd highly recommend the snood especially if your dogs are persnickety about wearing things.
I bought a size too small so im afraid i cant review it as i havnt been able to use it.
Having had a few dogrobes I was over the moon to find snoods were now available . My old retriever's ears neck and chin used to take forever to dry out . Not any longer , she's dry in no time and really cute in the pictures . Maybe one day the dogrobe and snood will come as 1 piece x